Shipping policy

Order Processing

All our products are made on demand, which means each item is produced especially for you once your order is placed.

Please allow 1–3 business days for order processing before shipment.

Shipping & Delivery

We use trusted third-party courier services to deliver your order.

Delivery time: Up to 7 business days after dispatch

Delivery times may vary depending on your location and courier performance.

Shipping Fees

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Tracking

Once your order has been dispatched, you will receive a notification with tracking details (where available).

Delays

While we do our best to ensure timely delivery, delays may occur due to factors beyond our control, including:

Courier delays

Weather conditions

Public holidays

We appreciate your patience in such cases.

Incorrect Address

Please ensure your delivery address is correct when placing your order. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer.

Questions

If you have any questions about your order or shipping, feel free to contact us at [your email / contact page].